HOW TO BUY
You have the following options to buy in HAMRADIO.es
- Orders online, from the WEB, the 24 hours of the day.
- By telephone (+34) 954 797 475, in commercial schedule.
- By FAX to +49(0)7276 - 966811 the 24 hours of the day.
- By email to firstname.lastname@example.org the 24 hours of the day.
- In person in our warehouse of Wimo Herxheim, in commercial schedule, we are waiting for your visit.WiMo Antennen und Elektronik GmbHAm Gaexwald 14
In the Orders Online, it is necessary to consider that will not be come to register its order if it has not been registered as client (you can only enter like client in 2 minutes, is free and in addition podras apuntarte to the shipment to email of new features)
By telephone and in our store we will advise in your purchases by far pleasure to you. If some doubt in the orders arises Online or by Fax, we contact with you. For this reason it is important that you always maintain a direction of electronic mail or a valid telephone number.
The orders that arrive to us (Store Online, email) verify permanently, to taking more in the morning of the following workable day. At certain times you must anticipate majors delays, especially before and after the vacations, fairs of samples, holidays etc.
Methods to pay
As an individual following payment options are available
- Credit Card, we accept Visa, Master and Amex. The amount will be charged to your card on the day we ship the goods to you. Orders in our online shop are encrypted, so you can safely use your credit card. Please do not send credit card details by E-Mail.
- a valid PayPal account is required. Upon checkout, you'll be redirected to the PayPal website where you should complete payment. Afterwards you will be returned automatically to our webshop and receive the order number. More information about this payment method can be found directly at www.paypal.com .
- Prepayment by Bank Transfer.
Our pro-forma invoice will be sent by E-Mail, please pay using your bank account. Bank charges for Non-EU countries will apply and will be shown during checkout.
Important: The pro-forma invoice will be sent after we have all goods ready for shipment. These goods are reserved for you for a certain time. So please be patient when the pro-forma invoice does not arrive immediately after your order. If a specific item will not be available within short time we will contact you.
Goods will be shipped after payment has been received. An automated e-mail will be sent as a notification, including tracking no.
- COD (Charge on Delivery) (only available within Germany)
You will receive the goods by German Postal Services (DHL) or any other forwarder of our choice. The forwarder will cash the billed amount plus some delivery charges, see table below. The charges can be considerably more with some forwarders and express services!
- COD additional charges (dated 03/2018)
- DPD: 6,60 €
- DHL: 6,60 €
- UPS: 7,00 €
- Open Invoice, this payment method is available only for public services (schools, university, public offices) in Germany, individuals with residence in Germany after agreeing to an online credit rating check or companies with residence in Germany after agreeing to an online credit rating check.
HAMRADIO.es has a large stock, also of expensive items. Should a delay occur due to availability you will be contacted by our sales staff.
There is no minimum order.
Usually we ship with Deutsche Post (German postal services, DHL), larger freight is shipped with various forwarders (GLS, DPD, UPS etc.). Cost is depending on destination (domestic, abroad), weight and size. Shipment cost include cost of packing.
Usually, freight charges will be calculated automatically by our webshop. Customers with destination Germany will see the precise shipping cost with the first item put into the shopping basket. Customers with destination outside Germany need to enter their country for correct freight calculation.
In some cases automatic calculation of freight charges is not possible, for example if shipments consists of more than one parcel. In this case no freight charges are shown, and we will contact you prior shipment
The table below gives a rough idea of expected freight charges, without going through the webshop...
|Destination in Germany||Destination abroad|
|Small items sent in padded envelope up to goods value of 50.00 Euro||3.60 Euro||Minimum 6.00 Euro, depending on destination and weight|
|Parcel up to 120cm length, up to 10kg weight||8.00 Euro||Minimum 11.00 Euro, depending on destination and weight|
|Bulk surcharge for parcels between 120cm and 260cm length||6.50 Euro||Cost vary depending on weight and destination|
|Large goods (Towers, Beams etc.)||Shipping agent, cost is calculated individually||Shipping agent, cost is calculated individually|